PrivacyPolicy

Metropolitan Ballroom NYC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This privacy policy outlines our practices for data collection, use, storage, and retention concerning A2P (Application-to-Person) messaging, which includes transactional messages, event notifications, and promotional communications directly from our business.

1. Information We Collect

To provide you with our A2P messaging services, we may collect certain personal information that helps us facilitate smooth communication and personalized services. The types of information we may collect include:

• Name: To personalize your experience and properly address you in communications.
• Phone Number: To send SMS notifications related to your bookings, event details, and updates.
• Email Address: For sending confirmations, updates, and occasional offers.
• Event Details: Information related to the events you have booked or inquired about, allowing us to tailor our messages to your specific needs.

This information is gathered solely to facilitate efficient communication with you and to provide an enhanced experience through relevant notifications and offers.

2. Use of Information

We use the information collected from you to:

• Send Transactional Messages: This includes confirmations of bookings, reminders about event details, and other necessary communications related to your engagements with Metropolitan Ballroom NYC.
• Deliver Marketing Messages and Special Offers: Periodically, we may send you information about upcoming events, special offers, and promotions that we believe may interest you. These messages are sent exclusively from Metropolitan Ballroom NYC, and we do not outsource marketing to third parties.

Our use of your information is limited to these purposes, ensuring that our communications remain relevant to your relationship with us.

3. Information Sharing

Metropolitan Ballroom NYC values your trust and privacy. We do not share, sell, rent, or distribute your personal information to any third parties for any purpose. Your data is strictly for our internal use and is not accessible by any external parties, ensuring your information remains confidential and secure.

4. Opt-Out Process

We respect your communication preferences. If you no longer wish to receive SMS messages from us, you may opt out at any time by replying with the word “STOP” to any of our messages. Upon receiving your opt-out request, we will immediately cease sending you SMS communications. Please note that this may limit your ability to receive certain notifications, including event reminders and updates directly related to your engagements with us.

5. Data Security

Protecting your personal information is a priority for us. All data collected through our A2P messaging system is stored on secure servers with appropriate safeguards to protect it from unauthorized access, misuse, or disclosure. We employ industry-standard security practices, including encryption and access controls, to ensure that your information is safe and protected. Our team is dedicated to maintaining these security standards to uphold your privacy.

6. Data Retention

We retain your personal data for a period of one year following your last communication with us. This retention period allows us to ensure continuity and responsiveness in our communications with you, should you decide to engage with our services again within this timeframe. After the one-year period, we will securely delete your data from our systems, in line with our commitment to privacy and data protection.

7. User Rights

We believe in your right to access and control your personal information. You have the right to:

• Request Access: You may request a copy of the personal data we have on record for you at any time.
• Request Deletion: You may also request that we delete your personal information from our records, in which case we will process your request promptly and confirm once your data has been removed.

To exercise these rights, or if you have any concerns about how we handle your information, please contact us at [Insert Contact Email/Phone Number]. We are committed to responding promptly and respectfully to all inquiries regarding your privacy and data rights.

Contact Us

If you have questions about this privacy policy, or if you need further assistance, please reach out to us. Your privacy is important to us, and we are here to help with any inquiries you may have. Contact us at:

Metropolitan Ballroom NYC
Email: metropolitanballroomnyc@gmail.com
Phone: (929) 389-0865
Address: 2555 Shell Rd, Brooklyn, NY 11223

Thank you for choosing Metropolitan Ballroom NYC. We appreciate your trust and are committed to protecting your privacy every step of the way.